Consults start in chat, then vanish into memory
Replies, screenshots and voice notes become the booking system when there is no single reviewed next-action lane.
SouthernLoop for aesthetics clinics
Stop losingconsults inthe inbox.
A compact workflow audit and review-first AI system for owner-led aesthetics clinics: DMs, web forms, calls, bookings, deposits, aftercare and rebooking all made visible in one operating loop.
What the first audit catches
No-shows and unconfirmed deposits hide until the day
A clinic should see who is booked, who has paid, who needs a prep message and who has not confirmed yet.
Aftercare and rebooking are inconsistent
The best clients are easiest to lose when post-treatment check-ins and repeat-booking prompts rely on the owner remembering.
First install
A safe operating layer around the tools the clinic already uses.
SouthernLoop does not replace clinical judgement or blast messages automatically. It turns scattered admin into a visible queue, drafts the routine work, and leaves sensitive replies for human review.
- DM/form/email enquiry capture into one review queue
- Consultation follow-up lane with due dates and owner visibility
- Deposit + confirmation status board for upcoming appointments
- Aftercare check-in drafts with human approval before send
- Weekly owner brief: open enquiries, overdue follow-ups, rebooking chances
New lead sourceInstagram DM, website form, call, referral
Next actionreply due, consult booked, deposit needed, aftercare due
Risk signalno response in 24h, quote/consult not chased, booking unconfirmed
Safe automationdraft, tag, prioritise, summarise — never auto-send sensitive advice